Search found 69 matches

by Firebuff880
Wed Sep 26, 2018 4:54 pm
Forum: MotoTRBO
Topic: Problem with DEP-450 Roaming
Replies: 8
Views: 90

Re: Problem with DEP-450 Roaming

So I am in NA and we don't have the DEP models. But Firmware for REL 01 went up to R01.12.17

On the EMEA MOL I don't see this device, what region are you in ?
by Firebuff880
Mon Sep 24, 2018 9:25 pm
Forum: MotoTRBO
Topic: Problem with DEP-450 Roaming
Replies: 8
Views: 90

Re: Problem with DEP-450 Roaming

@ramomh Seen you post on three different boards now. If this radio uses the R01 Firmware then move to the R01.12.17 release if in fact it uses R02 firmware then move to R02.07.n or higher. What you describe was a fairly common issue in 2016 and I believe was addressed by a combination of Subscriber ...
by Firebuff880
Fri Apr 06, 2018 3:08 am
Forum: MotoTRBO
Topic: Repeater Firmware 2.8.n
Replies: 9
Views: 1395

Re: Repeater Firmware 2.8.n

Not sure why they would take that position with you..
by Firebuff880
Thu Apr 05, 2018 10:14 pm
Forum: MotoTRBO
Topic: Repeater Firmware 2.8.n
Replies: 9
Views: 1395

Re: Repeater Firmware 2.8.n

So connect plus is a whole different headache. Still trying to get the necessary wireshark traces to determine if there is a network or simular firmware issue there. We are seeing ack packets not getting back to subscribers so data packets keep repeating every n seconds. Only change we are aware of ...
by Firebuff880
Wed Apr 04, 2018 9:41 pm
Forum: MotoTRBO
Topic: Repeater Firmware 2.8.n
Replies: 9
Views: 1395

Re: Repeater Firmware 2.8.n

by Firebuff880
Mon Apr 02, 2018 7:07 pm
Forum: MotoTRBO
Topic: Repeater Firmware 2.8.n
Replies: 9
Views: 1395

Repeater Firmware 2.8.n

If you have Wireline data active it is not a good idea to upgrade to 2.8.anything on the repeaters..

Wait for 2.9
by Firebuff880
Wed Mar 21, 2018 1:42 am
Forum: MotoTRBO
Topic: CPS and Win 10.
Replies: 2
Views: 1068

CPS and Win 10.

Just what to call your attention to Wayne''s post --

https://cwh050.blogspot.com/2018/03/fix ... cated.html
by Firebuff880
Tue Feb 20, 2018 11:36 pm
Forum: MotoTRBO
Topic: Windows 10 & 2.8. MNIS
Replies: 1
Views: 130

Windows 10 & 2.8. MNIS

Is anyone running this combination? I have lots of MNIS installs, just none with Win 10 for the base OS.

Fighting with a new install an right now not winning.

Thanks in advance..
by Firebuff880
Mon Feb 05, 2018 8:03 pm
Forum: MotoTRBO
Topic: v15.5 CPS released Friday
Replies: 24
Views: 1645

Re: v15.5 CPS released Friday

New opportunity :(

New virgin windows 10 install. CPS appeared to install okay but I can not save a code plug. Read, Modify, Write not an issue. But save, no way. Anyone seen this behavior?

TIA
by Firebuff880
Thu Jan 25, 2018 8:18 pm
Forum: MotoTRBO
Topic: Service and Support needs ?
Replies: 13
Views: 780

Re: Service and Support needs ?

The mapping update is nice, as long as the user is not using SL radios. 8-) . We will do something simular except it is based on some RSSI math, and will create a note to the service manager. Of course if we have a client with a service ticket tool that had an API then creating a ticket would be a n...
by Firebuff880
Thu Jan 25, 2018 3:28 pm
Forum: MotoTRBO
Topic: Service and Support needs ?
Replies: 13
Views: 780

Re: Service and Support needs ?

Yes, both of these concepts are in the build we are about to release. We track avg, min, max and last RSSI for every device on the system at a summary level. The includes time stamps an site / prepeater id that saw the info. We are also adding full RDAC support with reboot, enable and disable repeat...
by Firebuff880
Thu Jan 25, 2018 12:39 am
Forum: MotoTRBO
Topic: v15.5 CPS released Friday
Replies: 24
Views: 1645

Re: v15.5 CPS released Friday

@project25 do you know if the issue is just a CPS clone or if it also is an issue with Device Programmer when it writes (Clones) a code plug to a group of radios ?
by Firebuff880
Thu Jan 18, 2018 3:32 pm
Forum: MotoTRBO
Topic: Service and Support needs ?
Replies: 13
Views: 780

Re: Service and Support needs ?

Interesting.

The XPR8400 UHF band 2 is EOL. The last ship 3/30/18, is coming up soon. Maybe after that date maybe we will see some form of get them out of the field program. Do you do regular PMs ? Is there a specific alarm that tells you you need to go touch it ?
by Firebuff880
Wed Jan 17, 2018 7:25 pm
Forum: MotoTRBO
Topic: Service and Support needs ?
Replies: 13
Views: 780

Re: Service and Support needs ?

@notarola Yea I get that. I posted under the MOTOTRBO forum as I am specifically looking at features that would help in knowing that a subscribers service was / is being interupted hopefully before it is a customer satisfaction issue that results in a call for a technical to be dispatched. Maybe, ne...
by Firebuff880
Mon Jan 15, 2018 10:49 pm
Forum: MotoTRBO
Topic: Service and Support needs ?
Replies: 13
Views: 780

Service and Support needs ?

Good evening all,

Got a loaded question for you. If you could ask for a function that would help improve customer service while reducing your truck rolls an support costs. What would that be ?

Thanks in advance for your time.